Politique d'expédition
Shipping and Returns
Shipping Times and Rate
Apparel | USA Shipping Time |
USA Shipping Rate |
T-Shirt |
5-10 business days |
$3.99 first item, $1.50 for each additional |
Sweatshirt |
8-13 business days |
$6.99 first item, $2.00 for each additional |
Face Mask |
8-13 business days |
$3.99 first item, $1.50 for each additional |
Gift Card |
24-48 hours |
Free (Emailed) |
Country |
Shipping Time * |
Single T-Shirt product ** |
Additional product |
---|---|---|---|
Canada |
13-18 business days | C$ 7.95 | C$ 2.00 |
International |
10-22 business days | USD $11.99 | USD $6.00 |
* These shipping times are estimates, not guarantees. The calculations don’t include the time it takes to create your products.
** Shipping costs differ based on the type and quantity of products in an order and international country shipping destination.
We partner with carriers like USPS, FedEx, UPS, and DHL to give you the best possible shipping experience.
Our order tracking combines data from these carriers to make it easier for you to follow packages. Shipping charges will be added to your shopping cart upon checkout. Shipping times include processing and delivery. For any questions about shipping, please contact customerservice@shellmiddy.com
Does ShellMiddy Ship Worldwide?
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We do ship to most countries.
- We ship Globally.
- Our shipping partners have restricted shipping in some countries due to war, instability, outbreaks, or other issues that would make delivery difficult.
- If our shipping partners expand or restrict shipment to any area this would also be automatically updated for us. We have indicated to them that we would ship worldwide.
- These are the area that is currently restricted but can change at any time. Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, Syria, North Korea, Afghanistan, Bhutan, Chad, Laos, Libya, Mongolia, Papua New Guinea, Samoa, The Solomon Islands, South Sudan, Timor-Leste, Turkmenistan, Yemen,
- If your country is not on this list, we can ship to you.
What are the terms of the free shipping promotion?
From time to time, we run free shipping promotions. You can get free shipping for your orders over the certain listed amount with the coupon code provided for the corresponding dates.
ShellMiddy’s estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time. Think:
Estimated fulfillment + estimated shipping = estimated delivery time
Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. When calculating the estimated fulfillment time, we consider the current order volume and capacity.
The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.
The delivery time is just an estimate; it’s not guaranteed. You can receive the order past the EDT for reasons like:
- Products being out of stock
- Shipping-related delays like failed delivery attempts, service disruptions
That said, we’ll work hard to meet our delivery estimates. If you’re ever in a situation where you haven’t received the order, and it’s past its EDT, please allow a few more days. Get in touch with us (Customerservice@shellmiddy.com); we’ll check your order status and let you know how to proceed.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after receiving the product. All claims must be submitted for packages lost in transit no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Please email us a photo and description of the problem. Include your order number and email so we can get back to you as soon as possible.
Returns due to unclaimed mail are donated to charity after 4 weeks.
The return and replacement instructions for your order are included with your package. If you are having trouble finding it, please email us, and we will help.
You could schedule a convenient home pickup if the carrier was USPS ( United States Postal Service).
https://tools.usps.com/schedule-pickup-steps.htm
https://tools.usps.com/find-location.htm
Call 1-800-275-8777
If the carrier was FedEx (Federal Express). You can schedule a pickup for ground packages or drop them off.
https://www.fedex.com/grd/rpp/ShowRPP.do
https://www.fedex.com/en-us/shipping/store/all-location-types.html
Call 1.800.463.3339
If the carrier was UPS (United Parcel Service). The no-cost option is to drop off the package at a location.
https://www.ups.com/dropoff/?loc=en_US
Call 1-888-742-5877
If the carrier was DHL (Dalsey, Hillblom and Lynn). The link for their contact form is below.