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FAQ - Frequently Asked Questions

ShellMiddy Customer Question and Answers (FAQ)

What is ShellMiddy's commitment to sustainability? How is ShellMiddy Eco-friendly?

 

Good Question. Here at ShellMiddy, we are very much committed to Go Green with an Eco-friendly path of reuse and sustainability.

All deliveries are carbon neutral
Powered by Shopify Planet
  1. We are partnered with Planet to offer carbon-neutral shipping.
  2. All of our products are made on demand. No warehouse filled with untested unsold goods.
  3. We offer some of our fashion in organic or sustainable fabrics.
  4. We advocate recycling and up-cycle to extend your current shirt life instead of adding it directly to the landfill.
  5. All returns are donated to charity.

How do I care for my washable cloth face mask?

  • How to take off my cloth mask? -- Stretch the ear loops off of your ears and fold the outside corners together. Wash or sanitize your hands after each removal.
  • Where do I put my mask when I am eating or drinking? -- If you are taking off your mask to eat or drink outside of your home, keep it clean in your pocket, purse, or a paper bag. After eating, put the mask back on with the same side facing out. Wash or sanitize your hands when taking off your mask and putting on your mask.
  • How do I store my reusable face mask? -- Store your clean mask in a breathable bag until you are ready to use it.
  • What I do with my used washable face mask? -- Store your used mask in a sealed plastic bag until you are ready to wash it. Wash your mask after a day use.
  • How do I wash my premium cloth mask? -- Hand or machine wash your mask then hand or machine dry before placing your clean mask into a breathable storage bag. Carefully Hand-washed items last longer that machine washed.

Does ShellMiddy Ship Worldwide?

🇳🇱 🇮🇱 🇮🇪 🇮🇳 🇮🇹 🇯🇵 🇰🇳 🇱🇷 🇲🇽 🇳🇬 🇳🇴 🇵🇭 🇺🇸 🇻🇮 🇿🇦 🇫🇷 🇩🇪 🇨🇭 🇧🇷 🇵🇰 🇩🇿 🇦🇷 🇦🇺 🇧🇩 🇧🇪 🇧🇧 🇧🇯 🇧🇦 🇧🇼 🇧🇷 🇮🇴 🇨🇲 🇨🇴 🇨🇦 🇨🇱 🇭🇷 🇨🇼 🇨🇿 🇨🇩 🇨🇬 🇩🇰 🇩🇴 🇪🇨 🇪🇬 🇸🇻 🇬🇧 🇿🇼 🇦🇸 🇪🇹 🇦🇲 🇬🇩 🇬🇱 🇭🇹 🇿🇲 🇬🇷 🇵🇷 🇫🇲 🇫🇴

We do ship to most countries.

  • We ship Globally.
  • Our shipping partners have restricted shipping in some countries due to war, instability, outbreaks, or other issues that would make delivery difficult.
  • If our shipping partners expand or restrict shipment to any area this would also be automatically updated for us. We have indicated to them that we would ship worldwide.
  • These are the area that is currently restricted but can change at any time. Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, Syria, North Korea, Afghanistan, Bhutan, Chad, Laos, Libya, Mongolia, Papua New Guinea, Samoa, The Solomon Islands, South Sudan, Timor-Leste, Turkmenistan, Yemen,
  • If your country is not on this list, we can ship to you.

How do I check the size of the t-shirt? What are the measurements of the t-shirts? What is my t-shirt size?

We offer you different styles of t-shirts. Sizes range from XS to 5X for your fit and comfort. We recommend that you use the best-fitting t-shirt that you currently have and measure its length and width to get your best fit.
Unisex sized tend to run larger. Check out the measurements for each garment. Here is an example.
S M L XL 2XL 3XL
Length (inches) 28 29 ¼ 30 ¼ 31 ¼ 32 ½ 33 ½
Width (inches) 18 20 22 24 26 28
S M L XL 2XL 3XL
Length (cm) 71 74 77 79 83 85
Width (cm) 46 51 56 61 66 71
How do I check on my order? How is my order being shipped? Where is my order?
If you haven't received your order within 10 business days, please contact us at customerservice@shellmiddy.com.
When you receive the confirmation email that your order has shipped, you should have received a tracking number and the name of the shipping company. You can check the progress of the order at one of the links below.
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How do I reuse, repurpose, up-cycle or recycle my t-shirts? What are the most sustainable ways to reuse my shirts? How to recycle old T-Shirts.

Here are some great ideas to get the most out of the life of your ShellMiddy t-shirts.

Reuse, Re-purpose, Upcycle, Recycle

Air Filter Cover

Apron

Infant Hat

Toddler Romper

Baby sleeping bag

Bag

Bath mat

Bean Bags

Belt

Bib

Book cover

Bow tie

Bracelets

Cape

Car rags

Car seat cover

Chair cover

Coasters

Coin purse

Crochet Rug

Crop top

Curtain ties

Cushion Cover

Diaper

Dishtowel

Puppy bed

Doggy shirt

Dog Toy

Dress

Duster

Fabric flowers

Fabric Garland

Floor buffers

Floor duster

Framed Art

Fringe Scarf

Fringe Skirt

Garland

Gloves

Hat

Headband

Heating pad cover

House rags

House slippers

iPod Holder

Ironing board cover

Kids dress

Knee pad

Lampshade

Make a Wreath

Makeup remover pads

Mop head

Napkins

Necklace

Night clothes

Pants

Pet Cave

Pillows

Placemat

Plant hanger

Planter

Pocket Pencil Case

Pom Poms

Produce Bag

Quilt

Raglan T-shirt

Replacement flip-flop straps

Romper

Seat cover

Shag Rug

Shoe Laces

Shrugs

Skirt

Strainer

Stuffed Toy

Sunglasses case

Tank top

Tassels

Turban Headband

Underwear

Vent filter

Vest

Wall Hangings

Workout Shirt

Yarn

Yarn Baskets

Yoga pants

How do I make a return or get a refund? | Where do I return a package? |When can I request a refund?


Suppose you've received any misprinted/damaged/defective items. In that case, it must be reported within four(4) weeks after you have received the product. Also, for packages lost in transit, all claims must be submitted no later than four (4) weeks after the estimated delivery date. We will look into it for you.

Any misprinted or defective items are refunded or replaced. Firstly,
Please email us a photo and description of the problem. After that, we
will open an inquiry with the printer. In addition, include your order
number and email address so we can get back to you as soon as
possible.

All returns, including those due to unclaimed mail(after four(4) weeks), are donated to charity.

The return and replacement instructions for your order are included with
your package. If you are having trouble finding the instructions, please
email us. We will help.

If the carrier was USPS ( United States Postal Service), you could schedule a convenient home pickup with them.

https://tools.usps.com/schedule-pickup-steps.htm

https://tools.usps.com/find-location.htm

Call 1-800-275-8777

If the carrier was FedEx (Federal Express). You can schedule pickup for ground packages or drop off.

https://www.fedex.com/grd/rpp/ShowRPP.do

https://www.fedex.com/en-us/shipping/store/all-location-types.html

Call 1.800.463.3339

If the carrier was UPS (United Parcel Service). The no cost option is to drop off the package a a location.

https://www.ups.com/dropoff/?loc=en_US

Call 1-888-742-5877

If the carrier was DHL (Dalsey, Hillblom and Lynn). The link for their contact form is below.

https://www.dhl.com/us-en/home/our-divisions/ecommerce/customer-service/contact-ecommerce-consumer-international.html

Thank you for doing business with us. We appreciate you. 

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Where do I send my business information to partner with ShellMiddy.com?

Please submit your business information, website, bio, business card, portfolio and links to info@shellmiddy.com. Your information will be reviewed to see if it fits the business needs. Here is a coupon code for your future purchase. SAVE10

 

ShellMiddy Woman in a love t-shirt, short sleeve

📧 customerservice@shellmiddy.com

ShellMiddy Customer Question & Answers (FAQ)

 ShellMiddy peace t-shirt

T-Shirts and Apparel

“I kept getting great ideas for t-shirt slogans. I have always loved art and design. But I worked and trained in the customer service industry and was comfortable with and very good at what I did. Over the years, I decided that I would start an online store when an opportunity presented itself. A few life changes later, I had the blessing of returning to college. I got my degrees in Web Design and Web Development. Challenging times drew me closer to God and gave me a deeper understanding of my Christian faith. Out of these experiences, ShellMiddy was born"- ShellMiddy, Creator

ShellMiddy's Name

Welcome to ShellMiddy, where faith and fashion come together! Our name may sound a bit unusual, but we promise there's a good reason behind it. You see, "Shell" is an old English word that means "top" or "upper part," while "Middy" is a nautical term for a type of shirt worn by sailors. So, we decided to combine these two words to create a unique name that reflects our passion for creating stylish Christian apparel that is perfect for your Christian journey! Plus, we think it sounds pretty catchy, don't you? At ShellMiddy, we believe that your faith should be expressed in every aspect of your life, including your wardrobe. That's why we offer a wide range of high-quality clothing and accessories that allow you to showcase your love for God in a stylish and fun way. So, whether you're looking for a new t-shirt, hoodie, or hat, we've got you covered. Thank you for choosing ShellMiddy, and we can't wait to see you rock our faith-inspired fashion!

Providing Christian Clothing Products for All

 ShellMiddy is a premier online small business apparel
boutique store. Out of the West Coast of Florida, ShellMiddy creates
various biblically inspired designs. Art and scripture help you to
spread positivity and shine your light for Christ everywhere. From
seasonal t-shirt designs to everyday hoodies, our aim is to provide
Christians around with unique clothing items featuring Scriptural
messages.

ShellMiddy Core Values

We believe that the Bible is the awesome, beautiful,
and living Word of GOD, the Father. Jesus, HIS Son, gave his life and
died for all to be free. The blessings in this book make it the most
published book of all time. We are blessed and thankful to live in the
land of the USA, a Christian country that allows all faiths to worship.
We believe in a universal creation truth that is self-evident.

 Sustainability & Eco-Consciousness

We are partnered with Planet to offer carbon-neutral shipping.

All of our products are made on demand. No wasteful warehouse filled with unsold goods.

We offer some of our fashion in organic or sustainable fabrics.

We advocate how to recycle and up-cycle and extend your current shirt life instead of adding it directly to the landfill.

All returns are donated to charity.

All deliveries are carbon neutral Powered by Shopify Planet

Green Pastures, ShellMiddy partners with Shopify Planet

What our customers say:

 ⭐⭐⭐⭐⭐

"Just received my order from ShellMiddy;
I love the design and, more importantly, the message behind it! It
arrived very quickly! Thank you!”

 - F.B. in Florida

We look forward to hearing from you. Please share, review us and give testimonials of our website and products.
customerservice@shellmiddy.com

The Apparel Boutique Everyone Loves

We offer positive and motivational graphic tees with scoop or v-neck
designs. Sizes run from XS, S, M, L, XL, 2X, 3X, to 4X. The materials
vary from eco-friendly organic cotton to other stylish blends. Our
designs are perfect for local and professional occasions and make great
gifts for friends and family. Be sure to check out our Christmas
collection of family fashion! Shop for Inspirational Clothing Items

Shop for Inspirational Clothing Items

Social issues we care about:

Fight Poverty and Homelessness - Help and/or donate
Recycle - Save our resources and planet
Share the Gospel - Save lives and families

Personal Charities:

Pacific Garden Missions https://www.pgm.org/

Supporting and feeding the homeless.

Thru the Bible  - https://ttb.org/

Bible teaching chapter by chapter.

Joni and Friends - https://www.joniandfriends.org/

Supporting the disabled and those in need of wheelchairs.

United MegaCare - https://unitedmegacare.org/

Christians supporting the community near and far.

BBN Radio https://bbn1.bbnradio.org/

Listen to old fashion Christian radio.

BIBLE-OPEN-TO-CORINTHIANS-LOVE-AND-TRUTH Shellmiddy Christian tshirts and apparel

John 3:16

"For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life."

Contact Us

Open online 24/7 for your order and convenience, we offer Christian-inspired apparel gifts suitable for anyone and any occasion. If you wish to learn more about us, you can reach out via email or give us a call. Our friendly representatives will be more than glad to answer all questions.